Offensive Networking Administration
Wednesday, November 16th, 2005There must be a better description for the practice, but at least the title is descriptive. My definition: “System or Network Administration that is offensive to end-users.”. The example I have in mind is something I was banging my head against last night. Talking with this user last night, and she was unable to tune to many internet radio stations. Connections simply didn’t work, and they did a day or so ago.
So I tried to help, narrowing down where the problem lay. Since she was using Windows, the natural place to start is corrupted software. Several tests later, we determined it was a problem with networking, not the software she had installed. Here is what we found: her WiFi provider was re-routing requests to port 8000 (typical for internet radio) to port 80 on the same host. Just port 8000.
WTF? The only answer I could come up with last night was that the provider was trying to manage bandwidth usage, since internet radio can be pretty intense for really high quality streams (128kbps or higher). Get 10 users sucking at those HQ streams and you’ve basically filled a T1.
Except for this user, internet radio is one of the reasons she has the service. Offensive Networking Administration.
Another example: broadband providers that re-route or block outgoing port 25 requests. This is a anti-virus or anti-spam measure, but for those of us using our own servers for relaying mail, this simply sucks the big one.
And I won’t get into the activities of big ISPs like AOL which make it very time consuming to keep deliveries to their servers working when YOUR users are recieving spam through aliases on YOUR servers being delivered to the ISP. The customer calls YOU to ask why they’re not getting their e-mail, but it’s the ISP’s action that is causing the problem.
All of this is very aggravating, and besides chewing the poor sot being paid to take my tech support call, I’m not sure how we (as intermediaries or end users) can fix this general practice.
Thoughts?